Tag Archives: Lead Management

Following Up on Leads: How Soon & How Often?

June 16, 2008

I had occasion recently to answer two questions relating to lead follow-up, discussions that readers of this blog might find of interest: First, a prospective client wanted to convince his management that there was a business case to be made for installing a process by which sales leads would reach… Read More

6 Questions on TCO of Marketing Automation Technology

April 28, 2008

Recently, I was interviewed by Andrew Gaffney, Editor & Publisher of Demand Gen Report, for an upcoming article on the TCO (Total Cost of Ownership) of marketing automation solutions. With Andrew’s permission, his questions (and my answers) are reproduced below. AG: Do you think marketing execs are aware of the… Read More