Why Direct Mail & Focus Groups Don’t Mix

Why Direct Mail & Focus Groups Don’t Mix

Recently, a client sent us results of a focus group they had conducted, results that included an evaluation of direct mail concepts we’re developing for one of their products. As part of the research, the client interviewed a number of small business decision-makers...
What Response Rate Should I Expect From My Campaign?

What Response Rate Should I Expect From My Campaign?

On Focus.com, Adam asks: ““What percentage success rate do people (expect from) direct mail campaigns? We (get) 7% response rate when marketing to existing customers and 2% to new customers.” My response: It’s a cop out, I know, but there is no right answer to this...
5 Ways To Incorporate Direct Mail Into Your Marketing Mix

5 Ways To Incorporate Direct Mail Into Your Marketing Mix

Pop Quiz! Direct Mail is: a) more expensive than email b) quaintly old-fashioned c) regaining popularity in B2B circles d) often overlooked as an effective way to reach customers and prospects. Answer: (e) all of the above. Yet many B2B marketers continue to be...
Personalizing Your Direct Mail: 6 Tips

Personalizing Your Direct Mail: 6 Tips

You spent countless hours in copy and design and review cycles crafting the perfect direct mail piece. Yet the finished product looks like junk mail, and your response rate suffers accordingly. Why? Most likely the culprit is the lettershop – more specifically, the...