Why Direct Mail & Focus Groups Don’t Mix

Why Direct Mail & Focus Groups Don’t Mix

Recently, a client sent us results of a focus group they had conducted, results that included an evaluation of direct mail concepts we’re developing for one of their products. As part of the research, the client interviewed a number of small business decision-makers...
Call Every New Sales Lead 6 Times? Sorry, that’s Crazy.

Call Every New Sales Lead 6 Times? Sorry, that’s Crazy.

I only recently came across the results of research published late last year by Leads360, a leading provider of hosted (SaaS) solutions for managing sales leads. In their August 2010 report, “Building the Optimal Inquiry Response Strategy,” Leads360 use the data...
What Response Rate Should I Expect From My Campaign?

What Response Rate Should I Expect From My Campaign?

On Focus.com, Adam asks: ““What percentage success rate do people (expect from) direct mail campaigns? We (get) 7% response rate when marketing to existing customers and 2% to new customers.” My response: It’s a cop out, I know, but there is no right answer to this...
Q4 Marketing Budget: 4 Key Areas to Consider

Q4 Marketing Budget: 4 Key Areas to Consider

In B2B circles, Q4 is historically a time of year when marketing spend picks up. Sales teams need the push to meet year-end numbers, whilst at other companies, spending marketing dollars in Q4 is simply a matter of “use it or lose it.” Even with the recession now...
Banner Ads I Like: Adobe

Banner Ads I Like: Adobe

When it comes to banner ads and online advertising in general, I will confess a prejudice for clean and simple. Multiple frames, flash animation – they may look cool but in my view they’re more often a distraction to the reader, and a crutch for copy that was too long...
5 Ways To Incorporate Direct Mail Into Your Marketing Mix

5 Ways To Incorporate Direct Mail Into Your Marketing Mix

Pop Quiz! Direct Mail is: a) more expensive than email b) quaintly old-fashioned c) regaining popularity in B2B circles d) often overlooked as an effective way to reach customers and prospects. Answer: (e) all of the above. Yet many B2B marketers continue to be...